Shipping Policies

Here at American Diesel Performance, we strive to get your order processed and shipped to you as quickly as possible. A typical lead-time for orders to shipped is 24hrs, except for Holidays & Weekends.

Normal Shipping methods and estimated delivery times at the time of shipment, not the date the order was placed:

Shipping costs:

Most items shipped from American Diesel Performance, over the price of $100.00 ship UPS or FedEx ground for free. American Diesel Performance does reserve the right to ship items using any method if the free shipping option is selected. All other shipping methods listed on our website, will be the consumers responsibility to pay all required shipping costs at the time the order will be placed.

Signature Requirement:

If a shipment is refused or non-deliverable and is returned to us, the customer will be responsible for any re-delivery charges and restocking fees. American Diesel Performance is not responsible for addresses deemed undeliverable or packages redirected for pick-up at an alternate location by the carrier.

UPS and FedEx maintain the option to REQUIRE a signature at the time of delivery, regardless of the recipient’s request to leave the package at the door. We make every effort to ship as requested by the customer, but the carrier reserves the right (as the responsible party) to make any changes based on the value of the shipment or other liability considerations.

International Shipping:

International shipments are those made outside the lower 48 United States. International shipments are subject to shipping rates and approval from the customer of the shipping amount before the order can be completed online. Customers are responsible for all duties, taxes and fees for International shipments. Any uncollected fees will be charged to the customer and cannot be refunded. As our customer, you agree to this policy by purchasing with American Diesel Performance.

Backorders or Shipment Delays:

If an item is inadvertently backordered, or must be drop shipped from a manufacturer, we will notify you via email or phone call once our warehouse notifies us. Please make sure we have a valid Email and Phone Number for you.

Some items are special order or come directly from the manufacturer. Delays in processing times or shipping can occur for these items. Your patience is appreciated.

Should part become discontinued or temporarily unavailable that is listed on our website due to changes or production issues by the Manufacturer. We make every attempt to maintain current information and stock levels, but are not responsible for any manufacturing delays.